Last Updated: 03-04-2025
Thank you for choosing Mithra Foods & Beauty.
We strive to deliver your natural food products and herbal beauty items safely, hygienically, and on time.
This Shipping Policy explains how we manage deliveries across India.
1. Delivery Coverage – All Over India
We deliver across India, including:
- Tamil Nadu
- Karnataka
- Kerala
- Andhra Pradesh
- Telangana
- Maharashtra
- Delhi NCR
- West Bengal
- Gujarat
- All other states and union territories
Highly perishable food items may be limited to nearby regions based on shelf life and delivery feasibility.
2. Order Processing Time
- Orders placed before the daily cut-off time are processed on the same day
- Orders placed after the cut-off time will be processed on the next working day
- Bulk, custom, or festive orders may require additional preparation time
3. Delivery Timelines (PAN India)
Estimated delivery times:
- Tamil Nadu: 1–3 working days
- South India (KA, KL, AP, TS): 2–4 working days
- Rest of India: 3–7 working days
- Remote areas: 5–10 working days
Delivery timelines are approximate and may vary.
4. Shipping Charges
Shipping charges are calculated based on:
- Delivery location
- Weight of the products
- Courier partner charges
- Type of product (food or beauty items)
Exact shipping charges will be shown at checkout before order confirmation.
5. Delivery Attempts
Courier partners usually attempt delivery 1–2 times.
Delivery may fail if:
- Customer is unavailable
- Phone number is unreachable
- Incorrect or incomplete address is provided
Refunds are not applicable for failed deliveries of perishable items.
6. Packaging & Quality Assurance
We ensure:
- Hygienic and secure packaging
- Airtight and tamper-proof sealing
- Proper handling for both food and beauty products
We are not responsible for product damage or spoilage after delivery due to improper storage.
7. Delays Beyond Our Control
We are not responsible for delays caused by:
- Courier partner delays
- Weather conditions or natural disasters
- Public holidays or strikes
- Remote location delivery challenges
8. Tracking Information
For courier deliveries, you will receive:
- Tracking ID
- Courier tracking link
Local deliveries may be coordinated directly via phone.
9. Reporting Delivery Issues
If your order is damaged, tampered, or incorrect, please report within 24 hours of delivery.
Please provide:
- Order number
- Clear, unedited photos/videos
- Contact details
📧 Email: godwinmithra@gmail.com
📞 Phone: +91 82484 66577
10. Policy Updates
We may update this Shipping Policy from time to time.
Changes will be reflected on this page with a revised “Last Updated” date.
