Privacy Policy

Last Updated: July 2026

At Mithra Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or place an order with us.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through our payment partners)
• Order History
• Device Information (such as browser type, IP address, and device information)
• Website usage information through cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you regarding your purchases.
• Provide customer support.
• Improve our products, services, and website experience.
• Send order updates and shipping notifications.
• Respond to your enquiries and feedback.
• Prevent fraud and maintain website security.
• Comply with legal and regulatory requirements.

Payment Security

All online payments are processed through trusted and secure payment gateways.

Mithra Foods does not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Cookies

Our website uses cookies and similar technologies to:

• Improve website performance.
• Remember your preferences.
• Keep items in your shopping cart.
• Analyze website traffic.
• Enhance your shopping experience.

You may choose to disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party service providers when necessary to:

• Process payments.
• Deliver your orders.
• Provide courier and logistics services.
• Operate our Shopify store.
• Comply with legal obligations.

These service providers are required to protect your information and use it only for the services they provide.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.
• Provide customer support.
• Meet legal and accounting requirements.
• Resolve disputes.

After this period, your information will be securely deleted or anonymized where required.

Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where permitted by law.
• Opt out of promotional emails and marketing communications.

To exercise any of these rights, please contact us using the details below.

Third-Party Services

Our website is powered by Shopify and may use trusted third-party services for payment processing, shipping, analytics, and website functionality.

These third-party providers have their own privacy policies governing the information they collect and process.

Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

Mithra Foods may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page along with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Mithra Foods

📧 Email: mithrarathi24@gmail.com

📞 Phone: +91 82484 66577

📍 Address:
Kandanoor Road,
Keelatheru Karaikudi,
93/10 Arunthathiyar Street,
Karaikudi – 630001,
Tamil Nadu, India